This Privacy Policy was last updated on 19 January 2020
This Privacy Policy describes the way in which YellowBus deals with the information and data you provide to us to enable us to manage your relationship with YellowBus.
We will process any personal information provided to us or otherwise held by us relating to you in the manner set out in this Privacy Policy. Information may be provided via the YellowBus Website (the "Website") or iOS and Android applications (the "App"), telephone calls or any other means.
By accepting this Privacy Policy you agree that you understand and accept the use of your personal information as set out in this policy.If you do not agree with the terms of this Privacy Policy please do not use the Website or App or otherwise provide us with your personal information.
Who We Are
References in this Privacy Policy to “YellowBus” (hereinafter referred as “We”, “us” or “our”) shall mean YellowBus (the “Website” or “Site” and the "App" - iOS and Android mobile applications, accessible via their respective mobile app stores only) operated by Givi Phirtskhalava and Saba Kevlishvili. We are a team who have created an application for accessing transport information, with a focus on but not limited to transportation in Tbilisi, Georgia. We control the ways your Personal Data is collected and the purposes for which your Personal Data is used by YellowBus, acting as the “data controller” for the purposes of applicable data protection legislation.
Our Privacy Principles
Protecting Your Personal Data
Your Personal Data isn’t just protected by the quality, commitment and high standards of YellowBus, it’s also protected by law. We can only process your Personal Data when there is a genuine reason to do so and it must meet one of the following:
Our Interests
When We have a business or commercial reason to process your Personal Data this is referred to as a legitimate interest. Your Personal Data is still protected and We must not process it in a way that would be unfair to you or your interests. If We do use legitimate interests as a reason to process your Personal Data, We will tell you that We are doing so, what our legitimate interests are and provide you with a method to raise any questions or objections you may have.
Why We Process Your Personal Data
Considering legal obligations undertook to fulfil the contract signed between us and the customers, including and not limited to the legal obligations undertook to comply with laws or regulations that apply to us, and to be efficient about how We fulfil our legal and contractual duties, We process your Personal Data in order to:
If you choose not to provide your Personal Data it may prevent us from meeting legal obligations, fulfilling a contract, or performing Services required to run your account. Not providing your Personal Data may mean We are unable to provide you with products or Services.
Information Collected
The information and data about you which We may (Please, note that the scope of the information provided below is not mandatorily collected/stored/used/processed by us, YellowBus reserves a right to collect/store/use/process data in certain cases when necessary for the various purposes stated in this Privacy Policy) collect, store, use and process may include but not exceed the following:
Where it is reasonable for us to do so and not detrimental to your rights and freedoms, We may also collect Personal Data from publicly available sources such as internet searches, social media or broadcast media.
How Long We Keep Your Personal Data
Whenever your data is kept by YellowBus, We will ensure that it is appropriately protected and only for acceptable purposes.
We will keep your data for the period that you are a customer of YellowBus. If you are no longer a customer of YellowBus, We will keep your data continually as required to comply with the purposes set out in this policy and relevant legal or regulatory obligations. Your personal records will be kept even if the customer account is blocked/deactivated/deleted/otherwise no longer active or cannot be deleted for technical reasons.
Data Shared With Third Parties
When necessary for the following purposes, We may share your Personal Data within the YellowBus group and with other organizations stated below:
The Site or App may use your Personal Information, limited only to your name, email address or telephone number, ourselves or by using our third-party subcontractors/affiliates/joint marketing partners/business partners for the purpose of providing you with promotional materials, concerning the Services as well as products, services, websites and applications which relate to you or interest you.
We may share and disclose said Personal Information with our Marketing Affiliates for the purpose of providing you different marketing offers, which We, or our Marketing Affiliates, believe are relevant for you.
We may share any Personal information We collect from and about you with non-affiliated third parties. Information may be shared with or collected by third party service providers who provide us with Services such as information processing (e.g. under AML or KYC policy adopted by our Website and etc.). We require these providers to exercise reasonable care to protect your Personal Information and restrict the use of the data provided to the purposes for which it was provided to them.
We may also disclose personal information to other companies within associated or subsidiary companies and to business partners, or successors in title to our business.
Opting Out Of Direct Mail Policy
You may at any time decline receiving further marketing offers from us or from Marketing Affiliates by either: following the guidelines available on the marketing communications, by contacting support team at [email protected]. Please note that even if you unsubscribe from our marketing mailing list, We may continue to send you service-related updates and notifications.
How We Keep Your Information Secured
We take great care in implementing and maintaining the security of the Services and your information. We have put in place appropriate physical and technological safeguards to help prevent unauthorized access, to maintain data security, and to use correctly the information We collect online. These safeguards vary based on the sensitivity of the information that We collect and store.
We employ industry standard procedures and controls to ensure the safety of our users’ information, such as:
Although We take reasonable steps to safeguard information, however, due to the design of the Internet, We cannot be responsible for the acts of those who gain unauthorized access, abuse the Services or hacking and We make no warranty, express, implied or otherwise, that We will prevent such access.
External Links
The Site may contain hyperlinks to other websites that may have information policies and practices that are different from ours. The fact that We have provided a link to a site is not an endorsement, authorization, sponsorship, or affiliation by us with respect to such site, its owners, or its providers. Links to other websites are provided only as a convenience to you. We are not responsible for the content, validity, privacy policies or reliability of any website linked to this Site that is not within our family of properties. There are risks in using any information, products, software or Services found on the Internet, and you should make sure that you completely understand these risks before using, relying upon, or purchasing anything via the Internet.
Telephone/Video Calls
Telephone or video calls to and from our Support office may be recorded for training and security purposes along with the resolution of any queries arising from the Service you receive.
Use Of Cookies
The Website uses cookies to deliver a better and more personalized Service to users.
Cookies are small text files containing minimum amounts of information which are sent to and stored on your computer, smartphone or other device when you access a Website. Cookies are then sent back to the originating Website on each subsequent visit or to another website that recognizes that cookie. Cookies are useful because they allow a website to recognize a user's device.
Cookies are generally used to improve and enhance the user experience. Some of the cookies We use are essential for the Website to operate.
YellowBus’ use of cookies on the Website falls into the following categories:
Third party advertising companies/affiliates, that work with us, may also use cookies and related technologies to collect and store Information to provide you with advertisements that are likely to interest you.
You can find more information about cookies at www.allaboutcookies.org.
Your Rights Over Your Personal Data
We will assist you if you choose to exercise any of your rights over your Personal Data, including:
Minors
The Services are not designed or directed to persons under the age of 18 or persons under the age of legal consent with respect to the use of the Services of any jurisdiction, whichever is higher (“Legally of Age”). If you are not Legally of Age, you should not download or use the Services nor provide any Personal Information to us.
We reserve the right to access and verify any Personal Information collected from you. In the event that We become aware that a user who is not Legally of Age has shared any information, we may discard such information. If you have any reason to believe that a minor has shared any information with us, please contact us.
Changes To Our Privacy Statement
Over time, it may be necessary to modify or supplement our Privacy Policy. When We make changes, We will post the changes to our Websites and change the date at the top of the policy. The amended Privacy Policy will be effective upon posting on the site. We encourage you to visit our Website from time to time to review our Privacy Policy in the event it has changed. Your continued provision of information to us or use of our Websites following the posting of changes to the Privacy Policy means that you accept the changes and our use of your Personal Information in accordance with the revised Privacy Policy. If any material changes are made to this Privacy Policy We will use reasonable endeavors to inform you in advance by email, notice on the Website or other agreed communications channels.
Additionally, in relation to the Privacy Policy, We reserve right to amend, modify, update and change any of the terms and conditions of the Privacy Policy from time to time and you may be required to accept such changes to the Privacy Policy in order to continue using the online Services and products.
We will communicate the changes to you in advance, giving an appropriate amount of time for you to consider and understand the changes before they become effective. We will not enforce material changes to the Privacy Policy without your express consent. If you decline to accept the changes to the Privacy Policy, or otherwise do not accept the changes within the time period, We may not be able to continue to provide some or all products and Services.
Terms Of Use
Your use of our Site constitutes your acceptance of automatic use of cookies according to this Privacy Policy. This Privacy Policy is an integral part of Website’s Terms and Conditions and can be fully enforced as the Terms and Conditions are accepted by registering on our Website.
Contacting Us
If you have any concerns, or would like more detail about how We process your Personal Data, you can contact us at [email protected].